All Systems Operational

About This Site

This is Hevo's service status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post a note here.

As always, if you are experiencing any issues with Hevo, don't hesitate to get in touch with Hevo's support and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
US Cluster Operational
90 days ago
99.94 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.79 % uptime
Today
Destinations Operational
90 days ago
99.55 % uptime
Today
Data Pipelines Operational
90 days ago
99.92 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Europe Cluster Operational
90 days ago
99.95 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.86 % uptime
Today
Destinations Operational
90 days ago
99.58 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
India Cluster Operational
90 days ago
99.96 % uptime
Today
Sources Operational
90 days ago
99.86 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.68 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Asia Cluster Operational
90 days ago
99.96 % uptime
Today
Sources Operational
90 days ago
99.86 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.68 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US2 Cluster Operational
90 days ago
99.96 % uptime
Today
Sources Operational
90 days ago
99.86 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.68 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
AU Cluster Operational
90 days ago
99.97 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.68 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US GCP Cluster Operational
90 days ago
99.96 % uptime
Today
Sources Operational
90 days ago
99.86 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.68 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Stripe Source - Issue Ingesting Charge/Refund Objects Data
Resolved - We're closing this incident as it has been resolved at our end.
Jan 28, 17:23 UTC
Identified - The issue has been identified on Stripe's end, and our team is checking with Stripe's support regarding a concrete root cause. To fix any Stripe pipelines with failing objects like Charge, Refund, or Dispute, please generate a new restricted API key and configure the same in the source settings.

Steps mentioned here:
https://docs.hevodata.com/sources/fna-analytics/stripe/#obtaining-the-api-key
Jan 28, 17:22 UTC
Investigating - We are currently experiencing issues retrieving data for the Charge and Refund objects from Stripe. Our team is actively investigating the issue.
Jan 28, 07:56 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Snowflake destination failure for EU and US region
Resolved - This incident has been resolved.
Jan 21, 20:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 20:52 UTC
Update - We are continuing to work on a fix for this issue.
Jan 21, 19:07 UTC
Identified - Some Snowflake destinations are currently failing with the following error:
“Passphrase is required for encrypted private key.”

The root cause has been identified, and a fix is actively being implemented. We will provide further updates as progress continues.
Jan 21, 11:57 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

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