Degraded performance in US cluster
Monitoring - A fix has been implemented, and we are monitoring the results.

We identified an issue impacting data pipelines and models in the US region. As services recover, we expect data pipelines to experience up to 1 hour of processing lag. We will continue to monitor the recovery and provide further updates as needed.
Aug 02, 2026 - 17:16 UTC
Identified - The issue has been identified and we are working on a fix.
Incident start time: 4:00 PM UTC
Aug 02, 2026 - 16:20 UTC

About This Site

This is Hevo's service status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post a note here.

As always, if you are experiencing any issues with Hevo, don't hesitate to get in touch with Hevo's support and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
US Cluster Operational
90 days ago
99.94 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.66 % uptime
Today
Destinations Operational
90 days ago
99.87 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Europe Cluster Operational
90 days ago
99.94 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.67 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
India Cluster Operational
90 days ago
99.94 % uptime
Today
Sources Operational
90 days ago
99.67 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Asia Cluster Operational
90 days ago
99.95 % uptime
Today
Sources Operational
90 days ago
99.73 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US2 Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
AU Cluster Operational
90 days ago
99.95 % uptime
Today
Sources Operational
90 days ago
99.73 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US GCP Cluster Operational
90 days ago
99.94 % uptime
Today
Sources Operational
90 days ago
99.67 % uptime
Today
Data Pipelines Operational
90 days ago
99.75 % uptime
Today
UI console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 2, 2026

Unresolved incident: Degraded performance in US cluster.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Google Ads Pipeline Failures Affecting Ad Group and Campaign Objects
Resolved - This incident has been resolved.
Jul 31, 05:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 00:12 UTC
Identified - We are currently seeing failures in the Google Ads connector affecting the Ad Group and Campaign objects following the recent upgrade from version 21 to version 24. Our Engineering team has identified the root cause and is actively working on implementing a fix.
Jul 30, 06:37 UTC

Jul 30, 2026

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Meta Ads API Degraded Performance
Resolved - This incident has been resolved.
Jul 19, 10:00 UTC
Monitoring - We observed degraded performance affecting the Meta Ads API from 08:42 - 09:30 UTC, which may have resulted in delayed data ingestion for Facebook Ads pipelines. The issue appears to be resolved, and services have returned to normal. We are continuing to monitor the situation closely.
Jul 19, 09:43 UTC
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