All Systems Operational

About This Site

This is Hevo's service status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post a note here.

As always, if you are experiencing any issues with Hevo, don't hesitate to get in touch with Hevo's support and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
US Cluster Operational
90 days ago
99.99 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
Europe Cluster Operational
90 days ago
99.99 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
India Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
Asia Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
US2 Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
AU Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
US GCP Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Team Management ? Operational
90 days ago
100.0 % uptime
Today
Billing ? Operational
90 days ago
100.0 % uptime
Today
Transformation ? Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace ? Operational
90 days ago
100.0 % uptime
Today
Models ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 19, 2025
Delayed loading of pipeline and billing metrics in US, US2, and USGCP Regions
Resolved - This incident has been resolved.
Jul 19, 10:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 17:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 18, 13:27 UTC
Investigating - We are currently investigating this issue.
Jul 18, 11:55 UTC
Jul 18, 2025
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
UI Metrics Display Issue in US, US2, and USGCP Regions
Resolved - We identified an intermittent issue that prevented pipeline UI metrics from being displayed on the dashboard between 2025-07-15 09:30:00 GMT and 2025-07-15 10:10:00 GMT. The issue has since been resolved, and the dashboard is now functioning as expected.

Please note that this only impacted the visibility of metrics on the dashboard and did not affect the actual functioning of pipelines.
Jul 15, 09:30 UTC
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Partial connection Outage with PostgreSQL entities - Asia Cluster
Resolved - Connection requests to the PostgreSQL databases (Sources/destinations) were not going through in the Asia cluster from 2025-07-08 11:00:00 GMT to 2025-07-08 15:30:00 GMT.

We have now resolved this, and the connections should automatically be restored. In case this did not happen, test and continue the connection, and it should go through. More information on how to do this is available here: https://docs.hevodata.com/pipelines/working-with-pipelines/modifying-a-pipeline/

Hevo support will reach out individually in cases where there are any further actions necessary for your account.
Jul 8, 11:00 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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