All Systems Operational

About This Site

This is Hevo's service status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post a note here.

As always, if you are experiencing any issues with Hevo, don't hesitate to get in touch with Hevo's support and we'll get back to you as soon as we can.

US Cluster Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Europe Cluster Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
India Cluster Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Asia Cluster Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US2 Cluster Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
AU Cluster Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US GCP Cluster Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance Notice – AU Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] Apr 29, 2026 11:30-13:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 15:23 UTC

Scheduled Maintenance Notice – EU Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] Apr 30, 2026 00:30-02:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 17:34 UTC

Scheduled Maintenance Notice – ASIA Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] Apr 30, 2026 12:30-14:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 17:36 UTC

Scheduled Maintenance Notice – US2 Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] May 4, 2026 02:30-04:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 17:39 UTC

Scheduled Maintenance Notice – US Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] May 5, 2026 02:30-04:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 17:41 UTC

Scheduled Maintenance Notice – INDIA Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines] May 6, 2026 13:30-15:00 UTC

We would like to inform you about an upcoming MySQL version upgrade as part of our infrastructure improvements. We will be performing scheduled maintenance during this window.

Impact
During the maintenance window:
• Pipelines in the respective region may experience temporary delays in data ingestion and loading.
• Active user sessions may be interrupted, and users might be required to log in again.

Normal operations will resume immediately after the maintenance is completed.

Need Help?
If you're unable to access the platform or face any issues, please reach out to us at:
support-escalations@hevodata.com

Thank you for your understanding and continued support.

Best regards,
Team Hevo

Posted on Apr 27, 2026 - 17:44 UTC
Apr 28, 2026

No incidents reported today.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - This incident has been resolved.
Apr 23, 02:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 02:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 02:41 UTC
Investigating - We are investigating an issue impacting data pipelines in the US-GCP region, leading to degraded performance. Our engineering team is actively working on identifying the cause and restoring normal performance. Further updates will be shared shortly.
Apr 23, 00:52 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 17:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 17:04 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 17:04 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 16:57 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 16:42 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 16:15 UTC
Identified - We are currently observing failures in few of the Redshift destinations created after July 2025. Our team is actively investigating the issue and will keep you informed with the latest updates
Apr 16, 14:23 UTC
Completed - This maintenance has been cancelled and will not be performed as originally scheduled. There is no impact to services.
Apr 16, 06:21 UTC
Scheduled - We will be performing scheduled maintenance during this window.

What to Expect:
• Pipelines and models in the region may experience temporary delays in data ingestion and loading
• Normal operations will resume immediately after the maintenance is completed
• Active user sessions may be interrupted
• Users might be required to log in again once the maintenance is completed

Need Help?
If you're unable to access the platform, please reach out to us at:
support-escalations@hevodata.com

Apr 8, 12:32 UTC
Apr 15, 2026
Resolved - This incident has been resolved.
Apr 15, 08:22 UTC
Update - We are continuing to investigate this issue.
Apr 15, 08:22 UTC
Investigating - We identified an issue impacting data pipelines in the US-GCP region, which resulted in degraded performance. We are investigating the issue.
Apr 15, 03:42 UTC
Completed - The scheduled maintenance has been completed.
Apr 15, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:30 UTC
Scheduled - We will be performing scheduled maintenance during this window.

What to Expect:
• Pipelines and models in the region may experience temporary delays in data ingestion and loading
• Normal operations will resume immediately after the maintenance is completed
• Active user sessions may be interrupted
• Users might be required to log in again once the maintenance is completed

Need Help?
If you're unable to access the platform, please reach out to us at:
support-escalations@hevodata.com

Apr 8, 12:29 UTC
Apr 14, 2026
Completed - The scheduled maintenance has been completed.
Apr 14, 08:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 14, 08:25 UTC
Update - Scheduled maintenance is still in progress and is taking longer than expected. The maintenance window has been extended, and we will continue to provide updates.
Apr 14, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 06:30 UTC
Scheduled - We will be performing scheduled maintenance during this window.

What to Expect:
• Pipelines and models in the region may experience temporary delays in data ingestion and loading
• Normal operations will resume immediately after the maintenance is completed
• Active user sessions may be interrupted
• Users might be required to log in again once the maintenance is completed

Need Help?
If you're unable to access the platform, please reach out to us at:
support-escalations@hevodata.com

Apr 8, 12:27 UTC