All Systems Operational

About This Site

This is Hevo's service status page, where you can get updates on how our systems are doing. If there are interruptions to our service, we will post a note here.

As always, if you are experiencing any issues with Hevo, don't hesitate to get in touch with Hevo's support and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
US Cluster Operational
90 days ago
99.98 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.9 % uptime
Today
Destinations Operational
90 days ago
99.87 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Europe Cluster Operational
90 days ago
99.98 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Sources Operational
90 days ago
99.92 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
India Cluster Operational
90 days ago
99.98 % uptime
Today
Sources Operational
90 days ago
99.92 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Asia Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US2 Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
AU Cluster Operational
90 days ago
99.99 % uptime
Today
Sources Operational
90 days ago
99.97 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI Console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
US GCP Cluster Operational
90 days ago
99.98 % uptime
Today
Sources Operational
90 days ago
99.92 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
UI console Operational
90 days ago
100.0 % uptime
Today
Destinations Operational
90 days ago
99.88 % uptime
Today
Public API Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Team Management Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Transformation Operational
90 days ago
100.0 % uptime
Today
AWS Marketplace Operational
90 days ago
100.0 % uptime
Today
Models Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Connection Failures for Redshift > Sources/Destinations configured with SSH tunnel
Resolved - This incident has been resolved.
Jun 18, 06:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 23:42 UTC
Update - The fix is under deployment for the US (us-east-1) region. This should take another 2-3 hours for the pipelines to recover. Thanks for your patience in the meantime.
Jun 17, 22:37 UTC
Update - We are continuing to work on a fix for this issue.
Jun 17, 18:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 17:16 UTC
Investigating - We are currently observing connection failures for Redshift sources and destinations for some teams across different regions.

The issue could potentially impact Redshift connections via SSH tunnel. As a result, affected pipelines may experience delays in data ingestion or loading.
Our engineering team is actively investigating the issue, and we will provide further updates.
Jun 17, 14:30 UTC
Jun 17, 2026
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Facebook Ads Source Connectors Failure
Resolved - This incident has been resolved.
Jun 12, 16:09 UTC
Monitoring - We suspect this may have been related to a Meta service disruption. Most of the affected pipelines have recovered and are functioning normally.

Reference : https://metastatus.com/
Jun 12, 16:09 UTC
Identified - We are currently investigating an issue affecting Facebook Ads source connectors. Customers may experience ingestion failures or delays.
Our engineering team is actively investigating the issue, and we will provide further updates.
Jun 12, 14:31 UTC
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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