Degraded performance in US2 [AWS, Oregon (us-west-2)] cluster

Incident Report for Hevo

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 17:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2026 - 17:19 UTC

Update

We are continuing to work on a fix for this issue.
Posted Feb 04, 2026 - 17:02 UTC

Identified

The issue has been identified, and we're working on the fix. We want to ensure all the impacted users that this will be mitigated very soon.
Posted Feb 04, 2026 - 17:02 UTC

Update

We are continuing to investigate this issue.
Posted Feb 04, 2026 - 16:45 UTC

Investigating

We have identified lag buildups across pipelines for some of the teams in the US2 cluster. If you're facing some lag with data delivery, kindly rest assured that we're working on it as our topmost priority.
Apologies for any inconvenience. We will share further updates here in some time.
Posted Feb 04, 2026 - 16:44 UTC
This incident affected: US2 Cluster (Sources, Data Pipelines).