Edge Pipeline Ingestion Delay- Due to AWS Outage

Incident Report for Hevo

Resolved

This incident has been resolved.

The AWS incident affecting Hevo Edge has been resolved, and affected pipelines have returned to normal processing.

We’ve completed recovery checks and confirmed that the affected services and pipelines are operating as expected. As a precaution, please review your critical pipelines and downstream data. If you notice anything unusual, contact Hevo Support at support-escalations@hevodata.com.

Posted Nov 07, 2026 - 01:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2026 - 00:55 UTC

Update

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2026 - 00:55 UTC

Identified

A fix has been implemented, and we are monitoring the results.

Posted Nov 07, 2026 - 00:54 UTC

Investigating

Due to an AWS outage that started at approximately Nov 06 at 22:45 UTC, some Edge pipelines have been affected, resulting in delayed ingestion.

You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status

We’re closely monitoring the situation and will keep you posted on the further updates.

Posted Nov 07, 2026 - 00:08 UTC

This incident affected: US2 Cluster (Data Pipelines).