The AWS incident affecting Hevo Edge has been resolved, and affected pipelines have returned to normal processing.
We’ve completed recovery checks and confirmed that the affected services and pipelines are operating as expected. As a precaution, please review your critical pipelines and downstream data. If you notice anything unusual, contact Hevo Support at support-escalations@hevodata.com.
Posted Sep 22, 2026 - 00:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2026 - 00:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 22, 2026 - 00:08 UTC
Investigating
Due to an AWS outage that started on Sep 21 at 3:50 PM PDT, some Edge pipelines have been affected, resulting in delayed ingestion. You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status We’re closely monitoring the situation and will keep you posted on the further updates.
Posted Sep 21, 2026 - 23:59 UTC
This incident affected: US Cluster (Data Pipelines).